Telecommunications

Healthcare in the age of Dr. Google

Dr.GoogleHealthcare in the age of Dr. Google: the 2014 digital patient journey is sponsored by Fathom Healthcare, a healthcare marketing company.

Ask any medical professional what has changed about patient behavior the last few years, and she is sure to talk about a physician who never was accepted to med school … the ubiquitous “Dr. Google.”

When patients start to notice something doesn’t feel quite right, they google their symptoms and make a preliminary diagnosis. In fact, 86 percent of patients conduct a health-related search before scheduling a doctor’s appointment. 90 percent of adults ages 18-24 say they would trust medical information shared by others in their social networks. Forty-one percent say social media impacts their choice of healthcare providers. Read the rest of this entry »

How Tech makes Long Distance Caregiving Easier

Caregiving 2.0:
How Technology Makes Long Distance Caregiving Easier

By Michelle Seitzer

Stethoscope on a Computer KeyboardToday’s guest post is by Melody Wilding, a licensed medical social worker (LMSW) and Community Manager for eCaring.com.

It’s 11 a.m. Two meetings down: what’s next? Maybe check emails or tackle the pile of papers growing on your desk?

Just as you’re hitting a stride, the phone rings. It’s Mom … and something is wrong. She fell this morning. Read the rest of this entry »

AT&T Teaches Seniors About Technology

I’m happy that AT&T is reaching out to teach seniors about technology, because so few of them understand or use it, and the problem is worse than we think. I’ll discuss that after the video.

Read the rest of this entry »

Regulations Not Keeping Up with Technology

Health ReformBy Wayne Caswell

The rapid and accelerating pace of tech innovation has profound implications for healthcare delivery & payment, aging, and disability employment, but regulations that support that are spotty or nonexistent.

The good news

“Durable medical equipment” is a class of assistive technology that can be paid for by Medicare, Medicaid and many private insurance plans. Motorized wheel chairs most often fall into this category. Read the rest of this entry »

The role of Standards in Telehealth

Standards DilemmaNew market research on the convergence of telemedicine and mHealth suggests that “telemedicine now delivered on proprietary devices is becoming obsolete,” and I agree. I first wrote about the role of standards in telehealth two years ago in an article on Video Conferencing for Home Healthcare and have written several articles on the topic of standards since then, including The Smart Refrigerator & Smart Medical Device.

Platform Standards

Earlier this week I weighed in on a LinkedIn discussion of Tablets used in Video Telemedicine. It morphed into a discussion of HIPPA, so the comment I added applies just as much to HIPPA regulations as to the use of standards in telehealth. Read the rest of this entry »

Online Behavior That Makes Seniors Vulnerable

Anti-Virus SoftwareBy Diana Henderson

Today’s senior citizens didn’t grow up with the internet, but many of them are making it an important part of their daily lives. According to the Pew Research Center, over half of all Americans over 65 use the internet regularly, and a third of them use social media. These users have come late to the party, and are rarely as savvy about internet theft as those who grew up using the technology. Educating seniors about the dangers lurking on the internet will go a long way toward saving their financial safety. Read the rest of this entry »

How Tech makes Long Distance Caregiving Easier

Caregiving 2.0:
How Technology Makes Long Distance Caregiving Easier

By Melody Wilding

Stethoscope on a Computer KeyboardIt’s 11 a.m. Two meetings down: what’s next? Maybe check emails or tackle the pile of papers growing on your desk?

Just as you’re hitting a stride, the phone rings. It’s Mom … and something is wrong. She fell this morning.

“Nothing serious,” she says, but the words shake you to your core. You’re frustrated, scared, and frantic inside. But there you are: stuck more than five hours away.

These types of occurrences are a daily reality for millions of long-distance caregivers across the United States. Read the rest of this entry »

Telehealth Enhancement Act takes Important Step

Telehealth KioskAs a member of the American Telehealth Association (Austin chapter), I too support the Telehealth Enhancement Act, however I see it as just a baby step and think much more is needed. Still, it’s a step in the right direction.

The proposed bill would modernize the Medicare program by allowing Medicare patients to be cared for remotely by a licensed healthcare provider from any state. That way, if you need medical help while on vacation, you could connect online or by phone with your own doctor back home without requiring that they be licensed in the state you traveled to. I urge Congress to adopt this bill and expand it beyond Medicare, to other federal agencies and health benefit programs.

Read the rest of this entry »

The $49 Doctor Visit, Online

Doctor Visit

Oh, the indignity of it all.

Instead of searching for a doctor, calling for an appointment, taking time off work, and then driving to the doctor’s office, just connect online with video.

Healthcare just got a whole lot easier for consumers, thanks to American Well and a new telehealth service that connects people to physicians through their iPad, iPhone or Android device as well as any web browser.

The company’s technology manages physician availability and allows consumers to either choose a specific doctor or simply connect to the next available one. They can also review doctors’ professional profiles and see how other patients rate them.

Doctors accessed via American Well are currently available for live video consults 24 x 7 x 365 in 44 states and the District of Columbia. The $49 cost of a 10-minute video call can be paid via credit card, debit card or health savings account, and at that rate it costs less than a typical office visit, which averages $68 and can reach up to $120 Read the rest of this entry »

mHealth — What does it mean and what’s included

What is mHealth, and does the term stand for Mobile Health or Modern Health?
That’s the subject of a an online discussion started by David Doherty, moderator of a LinkedIn group interested in using mobile technologies to improve health. He started the discussion to support my view that any definition of mHealth that only includes smartphones is both limiting and arrogant. This article supports that discussion by expanding the definition of mHealth and what’s included.

Much of this article builds on an earlier article that I wrote in May 2012, where I addressed confusion among syllogisms, using the analogy that Lions & Tigers are both Animals, but not all Animals are Lions or Tigers. Likewise, there are some confusing overlaps among the terms mHealth, eHealth, Wireless Health, Telehealth, and  Modern Health. And the devices that serve these market segments overlap too, so I must discuss them collectively.

Syllogism examples in healthcare Read the rest of this entry »

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