That was the sentiment of Get old, tune out: Is technology leaving the elderly in the dust? I stumbled upon this article and had to comment, because I thought it missed an important point. The article was written from the perspective of a 30-year-old after assisting his 60-some-year-old father-in-law and gives you insight into how younger people view seniors.
“These older folks lack the base-line understanding that people of my age (early 30s) received,” he said, and he was right. But it has less to do with basic understanding and more to do with how older people learn and adopt technology. Product designers, especially young ones, need to understand this lesson.
All product designers should see www.mhealthtalk.com/2011/09/webcam-101/. It’s a short video of a cute elderly couple trying to use their new PC and includes a link to a related article presenting the Apple iPad as a much simpler solution. Using any new technology can be daunting because of how seniors learn, and that contrasts with how young kids, or adults who grew up with tech, learn. Read More …