Haven’t we all been frustrated by technology that didn’t work as expected? The endearing video below has a message for product designers and anyone trying to help seniors use high-tech products. It’s one reason I wrote An iPad for All Ages.
“Webcam 101 for Seniors” shows Bruce & Esther Huffman (86 & 79) learning how to use their pretty new PC and its built-in webcam. They were just trying to take a picture of themselves like their granddaughter showed them earlier, and they didn’t realize they were recording. The granddaughter then posted the video on YouTube, and it went viral.
I’m glad to see that Bruce & Esther were patient and supportive of each other as they learned together. By now they’re probably on regular video calls with family and have inspired others in their retirement home to follow suit. Way to go!